Cyberscape IT

Custom software Melbourne, Australia

Software that fits the way your business works

We map how your business really runs, then design, build and look after a custom web app around it. Melbourne-based, for teams of 5 to 200, at a fixed price, supported by our team long after launch.

Book a free 30-minute call See pricing
  • Fixed quotes
  • No hourly billing
  • Hosting, support and changes included
Every app starts by mapping your workflow. This route is an example.

Off-the-shelf software makes you change. We change the software.

Most small businesses run on tools that almost fit, plus spreadsheets and double entry to cover the gaps. Large companies fix this with software built around them. We do the same for businesses your size.

Off the shelf Built by Cyberscape IT
You change your process to fit the software The software fits the way you already work
You pay per user for features you never use You pay for what you need, at one fixed monthly price
Spreadsheets and workarounds fill the gaps One system replaces the workarounds
Support is a ticket queue that doesn't know your business A dedicated team that knows your system
The vendor decides what changes next You decide, with changes included every month

Problems we solve, in any industry

Every app is designed around your steps, your terms, your approvals and your reports. These are common starting points for teams of 5 to 200.

Client intake and onboarding

Stop chasing forms, documents and IDs by email.

A secure portal where clients submit their details and upload documents, with automatic reminders.

Suits accounting, legal, real estate, recruitment and insurance.

Try the client portal demo

Job, request and case tracking

Know where every job stands without asking around.

A shared tracker with status updates, notifications and client sign-off.

Suits professional services, IT, property management, construction and maintenance.

Try the job tracker demo

Quoting and approvals

No more quotes built by hand or approvals lost in inboxes.

A quote builder with your pricing rules and a clear approval trail.

Suits wholesale, manufacturing, agencies and field services.

Try the quoting demo

Orders and stock

Take orders once, not three times.

Order intake that syncs to Xero or MYOB and keeps stock counts current.

Suits wholesale, retail, logistics and hospitality.

Try the ordering demo

Compliance and checklists

Replace paper checklists and spreadsheet registers.

Digital checklists, sign-offs and a compliance register that's ready when the auditor asks.

Suits childcare, aged care, hospitality, manufacturing and transport.

Try the checklist demo

Bookings and reminders

Spend less time on scheduling and reminder calls.

Online booking with automated reminders and a clear view of the week ahead.

Suits clinics, salons, fitness, education and events.

Try the booking demo

Don't see your problem here? That's the point of custom. Tell us how your business works and we'll design around it.

From your process to working software in weeks

  1. 1

    Map your business

    A free 30-minute call to learn how your business really runs: the steps, the people, the workarounds and what's slowing you down.

    30 minutes, free

  2. 2

    Fixed quote and prototype

    A fixed-price proposal and a clickable prototype designed around your process, so you see your app before you commit.

    Within 48 hours

  3. 3

    Build around your process

    Our team builds, tests and security-reviews your app, then refines it with your people on a test version before go-live.

    Usually a few weeks

  4. 4

    Live and looked after

    We host it, back it up, monitor it, keep it patched and make your small changes every month.

    Ongoing

Fixed prices, in plain English

A one-off setup fee to design and build your app, then a monthly fee covering hosting, security, support and a set number of changes. No hourly billing.

Starter

One focused tool built around a single process, such as client intake, job tracking or checklists.

$165
per month, plus $1,650 setup
  • Up to 10 users
  • 1 small change a month
Ask about Starter

Growth

A multi-step workflow app shaped around how your team works.

$385
per month, plus $4,400 setup
  • Up to 50 users
  • One integration, such as Xero, MYOB or Google Workspace
  • 3 small changes a month
Ask about Growth

Scale

Several connected workflows, including portals for your clients or customers.

From $770
per month, plus setup from $9,900
  • Multiple integrations
  • 6 small changes a month
  • A quarterly review of your system
Ask about Scale

Every plan includes hosting, daily backups, uptime monitoring, security patching, next-business-day email support and a full export of your data on request.

Pilot program: 50% off setup

Open to our first three clients, in exchange for a short case study once your app is live.

Apply for a pilot spot

All prices are in Australian dollars and include any GST. Starter and Growth have a 12-month minimum term, then continue month to month. Prefer not to pay setup upfront? Spread it over your first year for 10% extra.

A team behind every app

You're not buying software and a helpdesk number. Our team looks after every client across design, development, security and support. Cyberscape IT was founded by a former small business owner with a background in IT security, so we understand both sides.

Design and build

Maps your process, designs your app and builds it to fit how your people already work.

Security review

Checks every change before release: tested, scanned for vulnerabilities and reviewed.

Support

Answers your questions and fixes issues, with a next-business-day response on every plan.

Account care

Checks in monthly, handles your change requests and plans what's next as you grow.

Security isn't an add-on. It's where we come from.

Small businesses hold sensitive client data too, so every app starts with the controls you'd expect in a security audit.

  • Your own isolated appEvery client gets a separate deployment and database, and every system behind it uses multi-factor sign-in and least-privilege access.
  • Reviewed before releaseEvery change is tested, scanned for vulnerabilities and reviewed before it reaches your business.
  • Encrypted and backed upData is encrypted in transit and at rest, backed up daily, and restore-tested regularly so backups actually work.
  • Your data stays yoursExport everything whenever you like, and take a complete copy with you if you ever leave.

Questions, answered

What kinds of businesses do you work with?

Any industry. We work with businesses of 5 to 200 people that have no in-house developer and at least one process held together by spreadsheets, email or paper.

Is this off-the-shelf software with my logo on it?

No. We start from how your business works and design the app around it: your steps, your terminology, your approvals and your reports. Two businesses in the same industry would get two different apps.

If it's custom, how is it this affordable?

We don't reinvent the plumbing. Sign-in, security, hosting and backups run on proven foundations we maintain for every client, and we use AI-assisted development tools to build faster. Everything your team sees and uses is designed around your business, and every change is tested and reviewed by our team before it goes live.

Who looks after it once it's live?

Our team does. We host and monitor your app, keep it patched, answer support requests by the next business day and make your monthly changes.

Who owns my data?

You do. You can export all of it at any time, and if you leave we hand over a complete copy.

What counts as a small change?

Things like a new field, a report, a form tweak or a new notification. Anything bigger gets a fixed quote before any work starts.

Can it connect to the software we already use?

Usually, yes. Growth includes one integration and Scale includes several, with tools such as Xero, MYOB and Google Workspace.

Is there a lock-in contract?

Starter and Growth have a 12-month minimum term, then continue month to month. Scale terms are agreed in your proposal.

Let's map how your business works

Book a free 30-minute call. If we can help, you'll have a fixed quote and a clickable prototype of your app within 48 hours.